These terms and conditions govern the use of NEMAGLO Digital’s website and the services provided by the agency. By accessing the website or engaging in our services, you agree to these terms. Please read them carefully.
We provide digital marketing, web design, SEO, and related services as outlined in the scope of work agreed upon in our proposals or contracts. The specific services will be outlined and agreed to before work begins.
Clients are responsible for providing all necessary information, access, and feedback in a timely manner to ensure project progress. Delays in providing requested materials may affect timelines and deadlines.
All content, designs, and materials created by NEMAGLO Digital during the project remains the property of the agency until full payment is received. Upon full payment, intellectual property rights for any custom-created materials are transferred to the client.
Payment terms are as outlined in the proposal or contract. Typically, we require a 50% deposit before project initiation and the remaining balance upon completion of the project, unless otherwise agreed.
Due to the custom nature of our services, refunds are only offered in exceptional circumstances, at the discretion of NEMAGLO Digital. Any deposits made are non-refundable unless otherwise specified.
Our services include a set number of revisions, which will be outlined in the proposal or contract. Additional revisions beyond what is included will be billed at an hourly rate.
We respect the confidentiality of our clients. Any confidential information shared with us in the course of the project will be used only for the purposes of the project and will not be shared with third parties without client consent.
We may use third-party tools and services (e.g., hosting providers, plugins, software) in the course of the project. We are not responsible for the performance, security, or pricing of third-party services.
Either party may terminate the agreement with 30 days written notice. In the event of termination, the client will be invoiced for all work completed up to that point.
These terms and conditions are governed by and construed in accordance with the laws of South Africa, and you agree to submit to the exclusive jurisdiction of the courts located in South Africa.
